Privacy Policy
Last updated: September 3, 2024
1. Introduction
PublicCommonsPortal ("we," "our," or "us") is dedicated to the protection of your privacy. This Privacy Policy lays out how your information is collected, utilized, revealed, and preserved by us when you visit our website publiccommonsportal.sbs or engage in our yacht rental services.
When you employ our services, you are giving your agreement to the methods for handling data detailed in this policy. This policy is in accordance with pertinent privacy regulations including the Personal Information Protection and Electronic Documents Act (PIPEDA) as well as other related privacy statutes in Canada.
2. Information We Collect
2.1 Personal Information
We gather personal details that you willingly supply to us when you:
- Reserve a yacht rental
- Get in touch with us via our website or over the phone
- Enroll in our newsletter
- Complete forms on our site
- Take part in our surveys or marketing events
Such information can encompass:
- Identity and contact details (email, phone number, postal address)
- Payment details (securely processed through external service providers)
- Yachting preferences and necessities
- Alternative contact information
- Food preferences or health-related details (when provided)
2.2 Information We Collect Automatically
Our website retrieves certain information from your device automatically when you browse:
- Geolocation and IP data
- Type and version of your web browser
- Visited pages and duration of site visit
- Source websites
- Details of your device (model, display resolution, etc.)
2.3 Use of Cookies and Other Tracking Mechanisms
Our site uses cookies and similar technologies for an improved user experience. With these, we manage to:
- Store your user preferences
- Gauge and enhance website performance
- Deliver content tailored to you
- Advance our offerings
Your browser settings or our website's cookie consent feature allow you to customize your cookie preferences.
3. Utilization of Your Data
The collected data is utilized for these reasons:
- Service Provision: To render yacht rental services, handle reservations, and communicate regarding your booking details
- Support for Customers: To address your questions and offer support when needed
- Processing of Payments: To handle transactions and oversee billing affairs
- Security Measures: To guarantee the secure operation of services and safeguard against deceptive activities
- Promotions: To distribute advertisements and news (subject to your approval)
- Enhancement of Website: To examine user interaction and enhance the functionality of our site
- Adherence to Law: To observe legal regulations and standards
4. Disclosure and Sharing of Information
Your personal data is not sold, exchanged, or leased to unrelated entities. However, information might be disclosed under these conditions:
4.1 External Service Agencies
Information might be shared with reliable external service partners who aid us in various operations including transactions; management of the website and its upkeep; email advertising; and in the monitoring of analytics and performance; plus customer service.
4.2 Obligations Legally Binding
We may need to disclose your data if demanded by law or to comply with judicial orders, during emergencies, or for probing suspected deceitful or illegal actions.
4.3 Corporate Changes
In the case of a merger, acquisition, or the sale of business assets, we might transfer your details as a component of that business transaction.
5. Data Security
To safeguard your personal data from unauthorized entry, changes, release, or destruction, we employ suitable technical and organizational safeguards. These include encryption methodologies, protected servers, systems of access control, consistent evaluations, and training for our staff.
Yet, please be aware that no method of data transmission over the web or method of electronic storage can be guaranteed as completely secure. Therefore, we cannot assure the absolute security of your data.
6. Data Retention
Your personal data is kept only for the time necessary to accomplish the intended purposes or as mandated by law. Common retention periods may include:
- Charter bookings: 7 years (for tax and legal reasons)
- Marketing communications: until you opt out or request deletion
- Website analytics: 26 months
- Customer support: 3 years from the most recent interaction
7. Your Rights and Choices
You possess various rights including the right to request access to your data, correct it, delete it (as per legal constraints), transfer it, and opt out of marketing communications, along with control over cookies. If you wish to exercise any of these rights, please get in touch with us using the contact information provided below.
8. Services by External Parties
8.1 Google Analytics
Google Analytics is utilized for understanding how the website is used. There is an option to opt out with the Google Analytics Opt-out Browser Add-on.
8.2 Social Media
Links to social media platforms that possess their own privacy policies are present on our site.
8.3 Payment Processors
Our payment transactions are managed through third-party processors who comply with PCI DSS standards.
9. Transferring Data Internationally
Data we collect may be shared and processed in countries other than Monaco, employing safeguards as per relevant privacy legislations.
10. Privacy for Minors
We do not target individuals below the age of 13 for our services and make it a point not to collect their data purposely. If it comes to your notice that a minor has provided their data to us, we urge you to get in touch with us right away.
11. Changes to This Privacy Policy
Our Privacy Policy may be modified to mirror adjustments in our procedures or due to new legal obligations. We will inform you of these updates by posting the revised policy on our website, contacting registered users via email, or providing a notification on our platform. Your continued use of our services after such updates take effect will imply your consent.
12. Contact Information
Should you have any inquiries regarding our Privacy Policy or how we handle data, please reach out to us at:
PublicCommonsPortal — Privacy Officer
Port de Monaco
Monte Carlo 98000
Monaco
Phone: +377 93 10 63 00
Email: [email protected]
13. Compliance with Google Ads User Consent Policy
We adhere to Google Ads user consent policies. You have the option to adjust your cookie/tracking settings at any time through our cookie preferences.